FAQ

Monday-Friday 8am – 5pm • Saturday 8:30am – 12:30pm

Rentals are based on availability at time of order confirmation. We encourage getting your reservation in early to guarantee availability.

To confirm an order, we require your contact information, a signed contract (Electronic Signature available) and a non-refundable deposit. The deposit is 50% of your order total and is applied towards your final balance. This payment can be made by credit card, cash or check.

We accept cash, check, debit, and all major credit cards.

No. We do not require a card on file.

All final balances are due two weeks before your event.

No. All of our items are priced individually. This allows each event to be unique.

No.  To be fair across the board to all of our clients, we do not offer discounts.

Tuxedos usually arrive the Tuesday before your event. We will give you a call as soon as we receive them in the store.

We prefer that you come and try on your tuxedo and allow us to see the fit. We do not guarantee fit for tuxedos that are not tried on in the store.

Yes, we do offer delivery on orders over $100.00. Delivery will be set the week of your event based on weather and workload.

Setup and take down of tent, dance floor, and stage are included in the rental price, but delivery is an additional fee. This is because delivery rates vary based on location. Setup of tables and chairs is available for an additional fee.

Either you or someone else can pick up your order. They will need to know what name it is booked under and settle any remaining balance owed on the account.

We can arrange for time specific deliveries and pickups. We do charge extra for this as we will be arranging our other deliveries around your event. Please contact us for a quote.

You can pick up your rental order on Friday between 11am-5pm and return on Monday before 9am. This is considered a one-day rate.

Rental items are charged for time out, not for use. Every item that leaves our building is treated the same way upon return, used or not. This ensures that every item you receive is clean and ready to use.

We rent tools for a 4-hour rate and a 24-hour rate. The minimum rental is 4 hours.

No. The 4-hour rate is for 4 consecutive business hours.

Yes. You can pick up the tool anytime Saturday between 8:30am-12:30pm and return Monday by 9am for a one-day rate.

No. To protect our customers, all items must be inspected at check in and can not be left unsecured.